Chat with us
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Scan the QR code or click the link below to chat with us on WhatsApp.

We have created a direct channel on WhatsApp so you can text us at your convenience.

Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.

We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at City Centre Alexandria.

Tourist Information


Courtesy Policy

  • No smoking inside the mall.
  • Please wear respectful clothing.
  • Pets are not allowed.
  • No kissing or public displays of affection.
  • No dangerous activities (ie. Sport games, rollerblading or skate boarding).

  • Thank you very much for your cooperation.

Opening Times

  • Mall
    from 10:00 A.M – 10:00 P.M Daily / Thursday and Friday 10:00 PM to 11:00 PM
  • Cinema Everyday from 10:00 am to 10:00 pm
  • Carrefour
    Everyday from 8:30 am to 12:00 am
  • Magic Planet from 10:00 A.M – 10:00 P.M Daily / Thursday and Friday 10:00 PM to 11:00 PM


Services & Facilities

    Information desk

  • Complaints & Suggestions.
  • First Aid.
  • 22 ATMs.
  • Wheel Chairs.
  • Baby changing rooms in Bathrooms.
  • Dedicated chairs for kids in the food court.
  • Prayer rooms for men & women.
  • Currency exchange service at the bank.
  • Wi-Fi service in Coffee Shops.


Useful Information

  • Foreign Exchange
  • Convert any currency of your choice using live up-to-date rates. Click here to log on to XE.COM Foreign Exchange website
  • Size conversion chart
  • Click here to download the Size Conversion Chart.


Useful Numbers