Chat with us
We have created a direct channel on WhatsApp so you can text us at your convenience.
Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.
We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.
We are on a journey of creating wonderful experiences and great moments for you and your loved ones at City Centre Alexandria.
Store Locator
Store Locator
Guest Services
#Free_Mall_WiFi
Free Wi-Fi service is available in the mall. Please connect to #Free_Mall_WiFi from the list of Wi-Fi networks.
ATM
You can withdraw cash from ATMs available close the gates inside the mall.
Civil Registry Office
Skip the crowd, save your time and energy because civil status sector in now at CityCentreAlexandria, Near of gate 5
Available everyday from 9am till 9pm
Available everyday from 9am till 9pm
Hands Free
Drop off your shopping bags and have them delivered anywhere.
Information Desks
Lost & Found log, public transportation assistance, Information desk, Personal emergency assistance, Prayer rooms for men & women, Wheelchairs.
Kids Information
City Centre Alexandria has got a whole lot of stuff for little ones!
Lost & Found
Misplaced or lost an item during your visit? Contact the customer service desk located in front of gate 4 for assistance.
Parking Information
Visitors Parking – 3,200 Free Parking Spaces.
Tourist Information
Courtesy Policy No smoking inside the mall. Please wear respectful clothing.Pets are not allowed. No kissing or overt displays of affection. No dangerous activities (ie. Sports games, ...
Wheelchairs
Wheelchairs are available free of charge in the mall depending on their availability. Contact the customer service desk located in front of gate 4 for assistance.