Guest Services

 
 
 

#Free_Mall_WiFi

Free Wi-Fi service is available in the mall. Please connect to #Free_Mall_WiFi from the list of Wi-Fi networks.

ATM

You can withdraw cash from ATMs available close the gates inside the mall.

Civil Registry Office


Skip the  crowd, save your time and energy because civil status sector is  now at City Centre Alexandria

the service of extracting all kinds of mechanized government documents 
Urgent National ID Card Issuance service , Near of gate 5
Available everyday from 10 AM till 9 pm
 
Skip the crowd, save your time and energy because civil status sector is now at City Centre Alexandria
 
the service of extracting all kinds of mechanized government documents
Urgent National ID Card Issuance service , Near of gate 5
Available everyday from 10 AM till 9 pm

Covid -19 Vaccination Kiosk

Getting vaccinated could save your life. COVID-19 vaccines provide strong protection against serious illness, hospitalization and death. There is also some evidence that being vaccinated will make it less likely that you will pass the virus on to others, which means your decision to get the vaccine also protects those around you.

Even after getting vaccinated, keep taking precautions to protect yourself, family, friends and anyone else you may come into contact with. COVID-19 vaccines are highly effective, but some people will still get ill from COVID-19 after vaccination. There is also still a chance that you could also pass the virus on to others who are not vaccinated. Stay at least 1 meter away from other people, wear a properly fitted mask over your nose and mouth when you can’t keep this distance, avoid poorly ventilated places and settings, clean your hands frequently, stay home if unwell and get tested, and stay informed about how much virus is circulating in the areas where you travel, live and work., 
There are The different types of COVID-19 vaccines
Near of gate 4
Available everyday from 12am till 8pm

Information Desks

Lost & Found log, public transportation assistance, Information desk, Personal emergency assistance, Prayer rooms for men & women, Wheelchairs.

Kids Information

City Centre Alexandria has got a whole lot of stuff for little ones!

Lost & Found

Misplaced or lost an item during your visit? Contact the customer service desk located in front of gate 4 for assistance.

Parking Information

Visitors Parking – 3,200 Free Parking Spaces.

Tourist Information

Courtesy Policy No smoking inside the mall. Please wear respectful clothing.Pets are not allowed. No kissing or overt displays of affection. No dangerous activities (ie. Sports games, ...

Wheelchairs

Wheelchairs are available free of charge in the mall depending on their availability. Contact the customer service desk located in front of gate 4 for assistance.