The health and well-being of our employees, customers and tenants is our number one priority. To help prevent the spread of Coronavirus (COVID-19) – and to do our part as a responsible member of the community – we have made the proactive decision to temporarily close City Centre Alexandria for two weeks beginning Sunday 29 March 2020. 

To ensure that customers continue to have access to essential supplies, Carrefour and limited stores will remain open daily from 9 AM to 5 PM, and restaurants and cafes will be available daily for delivery from 9 AM to 5 PM.

Majid Al Futtaim supports the Government’s continued efforts to safeguard the nation. 


Guest Services



Free Wi-Fi service is available in the mall. Please connect to #Free_Mall_WiFi from the list of Wi-Fi networks.


You can withdraw cash from ATMs available close the gates inside the mall.

Information Desks

Lost & Found log, public transportation assistance, Information desk, Personal emergency assistance, Prayer rooms for men & women, Wheelchairs.

Kids Information

City Centre Alexandria has got a whole lot of stuff for little ones!

Lost & Found

Misplaced or lost an item during your visit? Contact the customer service desk located in front of gate 4 for assistance.

Parking Information

Visitors Parking – 3,200 Free Parking Spaces.

Tourist Information

Courtesy Policy No smoking inside the mall. Please wear respectful clothing.Pets are not allowed. No kissing or overt displays of affection. No dangerous activities (ie. Sports games, ...


Wheelchairs are available free of charge in the mall depending on their availability. Contact the customer service desk located in front of gate 4 for assistance.