Customer Service
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Store Locator
MALL OPENING HOURS

WEEKDAYS 10.00AM - 10.00PM
WEEKEND 10.00AM - 12.00AM

Tourist Information

  • Courtesy Policy


    •     No smoking inside the mall.
    •     Please wear respectful clothing.
    •     Pets are not allowed.
    •     No kissing or public displays of affection.
    •     No dangerous activities (ie.  Sport games, rollerblading or skate boarding).


    Thank you very much for your cooperation.
  • Opening Times

    • Mall 
      Sunday/Monday/Tuesday/Wednesday from 10:00 am to 10:00 pm Thrusday / Friday/Saturday 10:00 am to 12:00am
    • Cinema  Everyday from 10:00 am to 1:00 am
    • Carrefour   
      Sunday/Monday/Tuesday/Wednesday from 9:00 am to 1:00 am.
      Thrusday / Friday/Saturday    from 9:00 am to 2:00 am
    • Magic Planet    Everyday from 10:00 am to 12:00 am
  • Services & Facilities

     Information desk
    • Complaints & Suggestions.
    • First Aid.
    • 20 ATMs.
    • Wheel Chairs.
    • Baby changing rooms in Bathrooms.
    • Dedicated chairs for kids in the food court.
    • Dedicated taxi drop-off and pick-up areas.
    • Prayer rooms for men & women.
    • Currency exchange service at the bank.
    • Wi-Fi service in Coffee Shops.
  • Useful Information

    • Foreign Exchange
      Convert any currency of your choice using live up-to-date rates. Click here to log on to XE.COM Foreign Exchange website 
    • Size conversion chart
      Click here to download the Size Conversion Chart.
  • Useful Numbers

    • Customer Service : 002-03-3680007/8/9 Extension:7310
    • Mall Management : 002-03-3680007/8/9 Extension: 7300
    • Carrefour Hypermarket : 002-03-3680030/45
    • Magic Planet :002-03-3680135/6

    Emergency Services

    • Egypt Police : 122
    • Egypt Fire Department : 180
    • Ambulance : 123"
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