Tourist Information

 
 

Courtesy Policy

  • No smoking inside the mall.
  • Please wear respectful clothing.
  • Pets are not allowed.
  • No kissing or public displays of affection.
  • No dangerous activities (ie. Sport games, rollerblading or skate boarding).

  • Thank you very much for your cooperation.

Opening Times

  • Mall
    Sunday/Monday/Tuesday/Wednesday from 10:00 am to 10:00 pm Thrusday / Friday/Saturday 10:00 am to 12:00am
  • Cinema Everyday from 10:00 am to 1:00 am
  • Carrefour
    Sunday/Monday/Tuesday/Wednesday from 9:00 am to 1:00 am.
    Thrusday / Friday/Saturday from 9:00 am to 2:00 am
  • Magic Planet Everyday from 10:00 am to 12:00 am

 

Services & Facilities

    Information desk

  • Complaints & Suggestions.
  • First Aid.
  • 21 ATMs.
  • Wheel Chairs.
  • Baby changing rooms in Bathrooms.
  • Dedicated chairs for kids in the food court.
  • Prayer rooms for men & women.
  • Currency exchange service at the bank.
  • Wi-Fi service in Coffee Shops.

 

Useful Information

  • Foreign Exchange
  • Convert any currency of your choice using live up-to-date rates. Click here to log on to XE.COM Foreign Exchange website
  • Size conversion chart
  • Click here to download the Size Conversion Chart.

 

Useful Numbers

  • Customer Service : 002-03-3680288
  • Mall Management : 002-03-3680007/8/9 Extension: 7300
  • Carrefour Hypermarket : 002-03-3680030/45
  • Magic Planet :002-03-3680135/6

  • Emergency Services
  • Egypt Police : 122
  • Egypt Fire Department : 180
  • Ambulance : 123"